Sales & Office Assistant (Denver, CO)

compensation: Start $13 to start

Fun Productions, Inc. is seeking a Sales & Office Assistant to provide administrative support to Senior Event Designer and office staff.

Fun Productions is a local event services company that specializes in creating entertaining environments for fun, corporate, and community events throughout Colorado. Offering amusement equipment rentals for events held atop ski resort mountains to halftime shows at professional sports arenas, Fun Productions provides a chance to work in a fun atmosphere that is ever-changing.

DESIRED EXPERIENCE, TRAITS, & SKILLS:
• Organized and detail orientated
• General office experience and strong computer skills
• Customer service and sales experience preferred
• Ability to establish priorities, work independently, and achieve objectives without supervision
• Ability to work various schedules including nights, weekends, and holidays
• Special event related experience or interest a plus

DUTIES INCLUDE, BUT ARE NOT LIMITED TO:
• Answering phones to assist clients, collect info, or transfer to appropriate event designer
• Learning inventory and the process of an order and related tasks

• Creating documents such as proposals and contracts using computer software
• Performing general clerical duties to include photocopying, e-mailing, filing, and processing payments
• Maintaining company records, pricing info, and documents related to customer service

• Coordinating event needs including Sub-Contractors, Staff, Venue needs and details, etc as assigned
• Assisting Owner, Sales, Project Managers, and Operations Dept with tasks as assigned
• Acting as event staff/supervisor as needed (to include nights and weekends)

PAY & OTHER BENEFITS:
• Full-time position available, starting at $13 per hour
• Health insurance options and paid time off (personal days, holidays, etc)
• Potential for bonuses
• Fun company culture

TO APPLY:
Complete our application online at http://www.funproductions.com/employment

Contact Information
Emily Ettinger
emily@funproductions.com

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Description: The goal of the Experience Coordinator is to imprint a memorable impression onto potential members, existing members and visitors of both Serendipity Labs and our members, whether that impression be over the telephone, or face to face. A smart, professional appearance and friendly, courteous demeanor is an essential ingredient in being successful in this role.
5 Key Responsibilities:
1. Create a memorable first impression for all callers, members and visitors, each and every time.
2. Responsible for the appearance of the concierge area, meeting rooms, Café and common areas throughout the lab.
3. Make eye contact (with a smile!), greet members when they arrive, and wish them a good day/evening when they leave.
4. Responsible for developing content across the following social media channels: FaceBook, Twitter, and Instagram.

Essential Duties & Responsibilities:

• Greet visitors for both SL and on behalf of members in a professional and friendly manner following the SL manual standards
• Gain a clear understanding of the lab’s member base to ensure the best possible handling of requests, visitors and service requirement.
•  Answer all incoming calls in a professional and efficient manner. Have a good understanding of telephone answering software
• Maintain in SL-approved formats, an accurate and up-to-date log of all member account codes, telephone numbers and other important information
• Update and maintain accurate itineraries on members
• Assist members with amenities of the lab and area by recommending hotels, restaurants, taxi/limo, courier services, etc. as necessary
• Open and close Concierge desk daily; secure all drawers, follow SL opening/closing procedures and store valuables at the end of the day
• Handle all solicitors professionally.
• Keep concierge area, meeting rooms and Café and common areas orderly at all times with attention to necessary items such as drinking glasses, coffee, etc.
• Attend to member and guest needs by answering questions and providing information
• Sign for deliveries and alert members in a timely fashion of their delivery. Receive members signature upon delivery
• Receive daily incoming mail and distribute into member mailboxes
• Purchase and/or accurately reconcile stamps.com, copier, fax, phone use, administrative support, meeting room usage, FedEx usage, log accordingly on a daily basis
• Book couriers and FedEx/DHL/UPS on behalf of members and SL
• Prepare/Schedule member and SL meeting rooms and equipment needs
• Receive and set-up catering assignments
• Ensure that all revenue for café items is captured by utilizing the POS in MOSO.
• Coordinate with housekeeping company staff to assist with lab issues where necessary
• Be knowledgeable of all other lab locations, Corporate team, and SL services
• Create marketing packets when required
• Ensure that the lab is stocked with paper and office/copier supplies.
• Order office supplies, Federal Express and Stamps.com supplies
• Assist GM & CM when needed, i.e. miscellaneous tasks, etc. Daily postings across all platforms.
• Manages an up-to-date content calendar.
• Create FaceBook public events
• Add public event postings to your content calendar before the event date.
• Post events on local business organizations FaceBook pages.
• Boost FaceBook Ads and Twitter Ads.

Other Duties (performed as needed and/or required):

• Explain telephone features and voice mail programming to members as necessary
• Perform basic phone troubleshooting as required
• Assist with coffee and office supply inventories
• Assist with outgoing mail, including sorting, forwarding, packaging and proper postage
• Assist with the overall cleanliness and maintenance of the lab, including spot cleaning
• Assist with lab security, including locking/unlocking doors and Airtight.
• Prepare and configure enclaves for new members, including welcome packets
• 'Serve as backup to other similar positions at other Serendipity Lab locations. May provide backup assistance to other labs as needed or required.

Essential Knowledge, Skills & Abilities:

• Demonstrate a positive, pleasant and professional demeanor
• Demonstrate exceptional communication skills
• Demonstrate strong organizational skills, ability to prioritize workload and work efficiently with minimal supervision
• Ability to operate office equipment and technology such as computers, printers, scanner & support software, telephones, facsimile machines, postage scales and copier
• Possesses exceptional customer service skills
• Effectively manages company specific software programs
• Knowledge of Microsoft Office suite, including Word, Excel and Outlook
• Knowledge of social media marketing current best practices.
• Experience planning social media programs.
• Planning, managing and executing social media initiatives.

Mental Requirements:

• Reasoning, remembering, mathematics, appropriate language ability

Physical Requirements:

• Ability to handle interruptions to work flow
• Ability to receive written or oral instructions
• Ability to work with a variety of individuals
• Ability to listen and respond clearly
• Hearing – Ability to receive detailed information through written, oral and telephone communication
• Talking – Clearly expresses ideas by means of spoken word
• Repetitive Motions – Substantial movements of wrists, hands and fingers.
• Vision – Ability to see and read
• Crouching, kneeling, standing, climbing, stooping, walking, pushing, pulling and lifting
• Ability to handle small tools such as a drill, hammer, screwdriver, etc.

Education and Experience Required:

• Ability to understand procedures and instructions specific to the area of assignment as would be required during four years of high school.
• High School Diploma or equivalent
• Minimum 6 months experience in an office environment in a similar position

A review of this description has   excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.  All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.  This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by their team leader.  Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.  This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Contact Information
Serendipity Labs
mmchenry@serendipitylabs.com

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The Lead Event Manager position is perfect for someone with some catering (and management) experience, but still considers themselves to be in the “learning” and “growing” phase of their career path. It is indeed a Manager title, but the daily tasks for this position will mostly involve working on the floor, and not so much in an office. 

PRIMARY RESPONSIBILITIES:

-          Manage setup of all catered events

-          Manage the execution of all catered events

-          Manage the breakdown & cleanup of all catered events

-          Maintain the upkeep of catering storage areas

-          Maintain proper care of catering equipment and décor

-          Manage the inventory and condition of our in-house linen program

-          Facilitate on-the-job staff training (when applicable)

-          Determine staff assignments (event day)

-          Develop operations plans for catered events

-          Distribute BEO’s, rental orders and diagrams to all staff in a timely fashion

-          Attend all weekly BEO meetings

At National Western we have two primary departments:

-          Catering

-          Show Operations

The Lead Event Manager position primarily belongs to the Catering department. Meaning that this person will focus most of their energies within the catering world. However, there are times in which the Lead Event Manager will assist the Show Operations department with things like:

-          Bartending shifts

-          Restaurant Management

-          Concessions Setup & Breakdown

-          Concert Setup & Breakdown

Here are the specifics of what this position offers:

-          Minimum 32 hours a week

-          Full Health Benefits Package

-          401k eligible after one year of employment

-          Opportunity for limited overtime

-          Opportunity for some tip-paying shifts

-          Hourly rate is based on experience

CONTACT INFORMATION:

Benjamin Garcia - benjamingarcia@kmssa.com - 303-291-2565

Contact Information
Benjamin Garcia
benjamingarcia@kmssa.com

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The Mission of Four Mile Historic Park is to educate a diverse community through experiences which promote preservation, interpretation and enjoyment of Denver’s western heritage. The Event Sales Manager is responsible for the promotion and sales of events at the Park to provide sustainable funding for Park operations. In addition to sales of the venue, the Event Sales Manager is also responsible for the planning and execution of internal events. The Event Sales Manager must be a person with at least 3 years of experience in the event sales industry.

SUMMARY

Venue Sales

Solicits and closes business with potential clients, meeting the financial goals of Four Mile Historic Park. Prepares proposals, leads venue tours, and educates potential clients in the Parks policies and procedures. 
Also insures that payment for sales is collected on a timely basis.

Events

Conceptualize, implement, and manage all internal events using creativity to execute the vision of events to meet funding, attendance, and strategic goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

1. Solicit new business through event inquiries, vendor referrals, industry relationships, our website, emails and calls. Demonstrate and promote a positive attitude that represents Four Mile Historic Park’s image in the most favorable

2. Develop and maintain relationships with event planners and other event professionals to promote business at the Park. Cultivate partnerships with vendors and corporate sponsors that will enhance Park events.

3. Join and attend networking groups to connect with peers and “spread the word” about Four Mile Historic Park. This may include other industry associations (NACE, ILEA, MPI, etc.)

4. Book potential clients for tours or a meeting to introduce them to the Park and build proposals for weddings, corporate events, non-profit events,

5. Collect all deposits and payments in the approved time frames for the event

6. Communicate with clients effectively and as needed during the planning process for their event in a timely and professional manner including a walk-through of the site with the client as appropriate.
   Ensure all proper permitting, insurance, and other regulatory requirements are met by responsible parties prior to event dates. Update all shared Four Mile staff resources to mitigate any conflicts in the scheduling and execution of events.

7. Hire and train event managers in overseeing events from start to finish, customer relations, and Park policies and

8. Attend your events. Ensure that the promises made are kept in detail and that the client is having the memorable experience they

9. Perform post-event follow-up with clients to express our appreciation for their business and ask for future referrals. Remember to send Thank You

10. Attend and help coordinate Marketing Events (shows, open tours, etc.) to promote Four Mile Historic Park to potential clients, vendors, and industry

11. Oversee and update appropriate marketing materials for event sales and marketing needs.

12. Assist in Social Media and Web Presence (Pinterest, Facebook, Twitter, etc.) to promote sales and Park
    
    

MEASURES OF PERFORMANCE

The Employee shall be deemed to be performing in an acceptable manner when the following have been met or exceeded:

1. Special event/sales revenue meets annual goals, which are reported out to the Executive Director and Board of

2. Participation in networking events and meetings with clients and vendors matches assigned

3. Social media promotion, blog content, and other forms of venue and event promotion are timely and
   
   

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

Communication and Negotiation Skills

Ability to negotiate with potential clients to book events. The ability to read and interpret professional journals and sales procedures. Ability to write proposals and client or business correspondence. Ability to ask for the close and payment. 
Ability to effectively present information and respond to questions from potential clients. Ability to plan and execute internal heritage and/or promotional events from start to finish.

Mathematical Skills

Ability to accurately calculate all aspects of catering, vendor, and sponsor proposals and ensure all elements are included. 
Ability to read about, calculate, comprehend and respond to mathematical reports demonstrating successful sales and special event revenue accomplishments.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to adapt performance on the fly when successful event delivery requires it.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. 
May be required to lift up to 50 pounds and carry or operate items used in catered and special events.

WORK ENVIRONMENT

While performing the duties of this job, the employee is usually indoors in a clean, well-lighted, office environment, but will occasionally be exposed to moving mechanical parts; 
periods of successive lifting; and both inside and outside conditions (all weather) when on the job site. The noise level in the venue can be moderate to high and events may be very noisy.

SCHEDULE & COMPENSATION

Full-time, 40 hours/week on a flexible schedule to accommodate regular weekend and after- hours work. Hours are generally Monday – Friday. May require irregular hours (evenings, weekends). 
Salary range is $40,000-45,000 with a 5% commission on venue sales. Vacation, sick time, and a retirement plan (Simple IRA) contribution match are included.

To apply, submit a cover letter and resume to Laura Hiniker at laurah@fourmilePark.org. No phone calls please.

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor be interpreted as, a comprehensive inventory of all duties, responsibilities, and objectives required of employees assigned to this job. Four Mile Historic Park is an Equal Opportunity/Affirmative Action Employer, M/F/V/D.

Contact Information
Laura Hiniker
laurah@fourmilePark.org

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